Warranty policy

The manufacturer guarantees that your Ellaspeed product is free from defects in materials and workmanship, and can choose to repair or replace any defective Ellaspeed product. In addition to your other rights, the following express guarantee ("Guaranty Period") starts from the date of purchase and lasts for 6 months ("Guaranty Period"). Under the conditions described in the section marked "Conditions" below, if the product suffers any defects due to defects in materials or workmanship during the warranty period, Ellaspeed may provide the product to the original purchaser (the "purchaser") Warranty,

This warranty is only valid under the following conditions:


  1. Normal wear and tear are not covered by this warranty.
  2. The warranty only applies to the original purchaser and cannot be transferred. In addition, proof of purchase must be proved.
  3. If the product is subject to accident, misuse, abuse, improper maintenance or repair, or unauthorized modification, this warranty is invalid.
  4. This limited warranty is the only written or express warranty provided by the manufacturer. Any implied warranty of the marketability or suitability of this product for a specific purpose is limited to this warranty period.
  5. Repairing or replacing the product (or refunding the purchase price of the product if repair or replacement is not feasible) is the sole remedy under this warranty. The manufacturer is not responsible for any breach of this warranty or any implied warranty for this product.
  6. Except for the warranty specified here, the manufacturer does not make any warranty. Such warranties replace all other implied warranties, including but not limited to any implied warranties of merchantability or fitness for a particular purpose.

Service Process

If you need warranty work, please contact our service center. All our technicians have a wealth of knowledge.

Phone: (+86) 18316297629
Email: BrianMargienfv@gmail.com